25 Jan
How do I get my HP Laptop to get past the start up screen?
Here's the problem: When I turn my laptop on, the HP invent start up screen comes up. On the bottom of the screen it says to press ESC to change boot order and press F2 to enter setup, F12 to boot from LAN. It won't go past this screen. When I push ESC, F2, or F12 it does nothing… It stays on the start up screen. I've asked a friend or two and they think that the hard drive may be fried. What do you think?
Here's some more info: My Laptop is a HP Pavilion ze4400. I can't get past the very first boot screen. I've tried removing the memory and putting back in and it doesn't help.
Well its either the board or hard drive. But hard drives dont necessarily will freeze after the boot screen. Motherboards will. To verify if the hard drive is bad is to undo the harddrive caddy and remove it then boot the PC. It will boot up and then say hard disk 0 not found then it will mean the motherboard works but the hard drive was bad. BUT only try that if its NOT UNDER WARRANTY. If you still have a warranty let HP to all the grunt work and troubleshooting.
Sounds to me the board is bad.
January 25th, 2009 at 4:35 pm